Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How do Ozlo Sleepbuds differ from regular noise-canceling headphones?
Unlike standard headphones, Ozlo Sleepbuds are specifically engineered for sleep. They feature an ultra-tiny, comfortable profile for side sleepers and use noise-masking technology rather than active noise cancellation to drown out disruptive sounds like snoring.
Can I stream my own music or podcasts?
Yes. While the Sleepbuds include a library of soothing sleep sounds, they also support Bluetooth streaming, allowing you to listen to your favorite music, audiobooks, or meditation apps while you drift off.
What is your shipping policy?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and tracking information will be sent to your email as soon as your Sleepbuds are on their way.
Do you offer a trial period or return policy?
We want you to love your sleep. We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return them within 30 days of delivery for a full refund.
How long does the battery last?
The Sleepbuds provide up to 10 hours of continuous use on a single charge, ensuring you are covered for a full night's sleep. The included charging case provides additional full charges for travel convenience.
Are the materials safe for sensitive skin?
Yes, our ear tips are made from medical-grade, BPA-free silicone designed for long-term wear and comfort, even for those with sensitive skin.